VIPs Casino (Ottawa, Canada)

VIPs Casino, which launched in 2019, is a Malta-based online casino designed specifically to provide mobile players with an online gambling experience on par with that offered on a desktop but which can be enjoyed in the comfort of any location. Read our full review of VIPs Casino to find out what we thought of the site and if we recommend it to Canadian players.

The Pros The Cons

Good Selection of Games and Service Providers

Site optimized for mobile use Promotions open to all users potential drawbacks


VIP Casino with limited customer service hours


To take advantage of the surge in popularity that mobile casinos have seen as of late, VIPs Casino is largely focused on providing an amazing mobile experience, as was said previously. With a website style that mimics that of dedicated mobile casino apps, VIPs Casino provides this in spades.


The casino website itself is stuffed to the gills with fantastic games, all of which are easily accessible and intuitively laid out thanks to the site’s top-notch design. The website’s library is very well-organized, with distinct sections for different topics and a number of filtering and searching options. Users can not only quickly find the games they want to play, but also learn about other games that may interest them if they enjoy the ones they’ve already tried.

Free Play for High Rollers


While VIPs Casino’s bonus offerings are limited, they are appealing nonetheless. What we enjoy best about VIPs Casino is that there is no exclusive VIP club; all Canadian players have access to all of the incentives, and as a result, they all feel like VIPs.


To that end, new players can get a 100% match bonus up to C$500 and 100 free spins to use on the casino’s main slot game (currently Book of Dead but subject to change).


VIPs Casino provides all Canadian players with access to a cashback bonus, which is arguably the casino’s most notable feature. With this weekly incentive, you can get 20% of your gambling losses back.


Entertainment for High Rollers

VIPs Casino also has an excellent selection of games; there are more than 900 of them in total. Like any modern Canadian online casino, slots are the bread and butter here, but we were pleased to see many fan favorites like King’s Mask, Legacy of the Dead, Book of Dead, and Wild Trigger 2.


In addition to the standard casino games like blackjack, baccarat, and roulette, VIPs Casino also features a number of live game shows like Dream Catcher, Gonzo’s Treasure Hunt, and Mega Ball 100.

Which software developers do they use at VIPs Casino?


VIPs Casino demonstrates that it is possible to have both high-quality games and high-quality casino slot suppliers on a single online casino site. Over 50 different software developers have contributed their games to the online casino. Some of the more well-known names in the industry are Play ‘n Go, iSoftBet, Red Tiger Gaming, Evolution, Synot, Oryx, and Microgaming.


Money Transfer Options for High Rollers

Virtually any method utilized by Canadian players at online casinos is accepted by VIPs Casino. Interac, along with other rapid banking services like MuchBetter and ecoPayz, remains the most popular alternative for most Canadians. In addition to the usual suspects of bank transfers, credit cards, and debit cards, you can also use prepaid options like Paysafecard.


VIPs Casino has excellent customer service.

We thought VIPs Casino’s customer service was adequate, but it could have been better. The lack of availability outside of the regular playing hours for Canadians is our primary complaint. Their customer service team is only available from 8 AM to 12 MN CET.


Our experience with VIPs Casino’s support staff was positive overall. We put their customer service to the test on three distinct occasions and always got prompt responses.

Our Concluding Remarks


By not limiting its VIP treatment to only the most high-rolling customers, VIPs Casino is able to live up to its moniker and treat all of its customers like A-list celebrities. Any player, on any device, can enjoy the site’s games and benefits to the fullest extent.

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